How To Turn Strangers Into Members Of Our Community

August 25, 2010 by  
Filed under Blog

I just saw the below video on  It talks about a small pharmacy in New York which still thrives even though a Walgreen has moved next door.  The owner who is also the pharmacist attributes his success to customer care and his true interest in being personal and helping others.

In this age of pre-recorded messages, employees hiding behind corporations and greed, we are all starved for simple courteous daily connections.    I’m not referring to relationships with friends and family, but am discussing brief relationships we have with almost total strangers.

Read more